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    Terms & Conditions – Customer

    General Terms & Conditions – Customer



    1. Agreement

    PureAir Tech Pty. Ltd. (herein referred to as PureAir Tech and/or the company) is located in Victoria, Australia. These are the Terms and Conditions you agree to when purchasing PureAir Tech  products. Please note that the Terms and Conditions are subject to revision. The company is an online business and will primarily communicate with customers via e-mail.

    2. Legal Capacity

    If you are under the age of eighteen years you can’t place orders with PureAir Tech. By accepting this agreement you acknowledge that you are over the age of eighteen years.

    3. Website use

    These Terms and Conditions apply to the use of the website ”” (herein referred to as the website) and the ordering, purchase, fulfilment and delivery of products from the website.

    The website may contain links to other websites. Those links are provided for convenience only. We are not responsible for the content or privacy practices associated with linked websites.

    4. Pricing

    For deliveries within Australia prices are quoted in AUD inclusive of 10 % GST. For deliveries to China prices are quoted in RMB exclusive VAT and/or any taxes. For all other International deliveries prices are quoted in AUD exclusive of GST/VAT and/or any Taxes.

    All prices listed on the website exclude handling and delivery cost. Handling and delivery cost will be calculated automatically and shown separately prior to checking out. The handling and delivery cost will depend on the product(s) you wish to purchase an your delivery address.

    We accept payments with PayPal, Visa, MasterCard, AliPay and Wire Transfer.

    Prices displayed on the website are subject to change without notice.

    5. Product Specification

    Features and specifications of products described or depicted on the website are subject to change without notice. All dimensions of products in the website are approximate. All screen images are simulated unless otherwise indicated.

    Customers will not tamper with, change, copy or reproduce PureAir Tech products or product information without written permission from the company.

    6. Order/Payment

    All products must be paid for before orders will be shipped. Orders will be deemed to have been received by PureAir Tech at the time the company sends an order confirmation to your nominated  e-mail address.

    7. Delivery

    PureAir Tech  agrees to ship product at the first available opportunity on normal business days. Shipping times depend on the location of the delivery address and should be between 3-12 days. If your order has not arrived within 12 days of placing the order, contact  the company via e-mail, stating product name, item code and invoice number, and the company will assist you in locating your product. All orders sent by the company utilise an electronic tracking system and will be traced for you.

    PureAir Tech will not deliver to P.O. Box addresses. The company shall not be liable for any delivery delays caused by circumstances beyond the reasonable control of the company.

    8. Faulty and damaged goods

    Should any product be defective, PureAir Tech offers customers a credit on the product or replace the product returned to the company within 14 days of purchase. If a customer finds a product to be defective the company is to be contacted in writing to obtain an approval for return, quoting product name, item code and invoice number. If found defective, PureAir Tech will, at its own discretion, either replace the product or credit the purchase of the product.

    9. Refund Policy – 30 Day Money Back Guarantee

    PureAir Tech provides a 100% Product-Satisfaction Guarantee. If for any reason you are unsatisfied, the products purchased from PureAir Tech may be returned for a full refund within 30 days. The products must be returned in good and resalable condition without any damages. The cartridge needs to be in new and unopened condition. The original shipping and handling charges are non-refundable. The customer is responsible for the safe return of the products and all shipping costs.

    Contact PureAir Tech by e-mail providing invoice number, order number, distributor ID and order date to obtain a return authorisation number within 30 days of purchase. Then return the products with your receipt within 60 days of your purchase to receive your money back.

    10. Warranty

    PureAir Tech offers a 5 years warranty for its devices starting from the date of purchase. Under the warranty, in the case of material and manufacturing defects, the device will be replaced or repaired at the company’s discretion. Excluded from the warranty is normal wear and tear, commercial use, alterations to the device as purchased, cleaning activities, consequences of improper use or damage by the purchaser or a third person and damage that can be attributed to external circumstances. The warranty requires that the faulty device be returned at the purchaser’s expense along with a copy of the PureAir Tech invoice.

    11. Liability

    To the extent permitted by law PureAir Tech is not liable for any loss of income, loss of profits, loss of contracts, loss of data or any indirect or consequential loss or damage of any kind arising and whether caused by tort, breach of contract or otherwise; and the company”s maximum aggregate liability for any product supplied to you should in no circumstances exceed the amount paid by you to PureAir Tech in respect of the product(s) in question.

    12. Intellectual Property

    Any Intellectual Property in any material on the website is the property of PureAir Tech unless expressly authorised under these Terms and Conditions or otherwise, you may not reproduce, adapt, modify, display, perform or distribute any material or any part of the material.

    13. Disputes/Jurisdiction

    Any disputes or disagreements that may arise between a cutomer and PureAir Tech will be addressed in an orderly manner with a genuine attempt to settle any issues or disputes peacefully.

    The Terms and Conditions, and the use of the website and any contents thereof, are in all respects governed by and according to the laws of the State of Victoria, Australia. By using the website, you irrevocably agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia, for the resolution of any dispute of any kind whatsoever, including without limitation any dispute arising out of the interpretation or application of the Terms and Conditions, or your use of the website or any material contained therein, or accessed thereby.